DOI: https://doi.org/10.36719/2663-4619/113/300-310
Habil Kazimli
Azerbaijan State University of Economics
Master student
https://orcid.org/0009-0007-2686-3401
qabil200265@gmail.com
Consumer Behavior Analysis in the Digital Era
Abstract
The rapid advancement of digital technologies has significantly influenced consumer behavior, reshaping how individuals interact with brands, make purchasing decisions, and develop loyalty. This study explores the dynamic relationship between digital tools and consumer behavior, focusing on the role of artificial intelligence, social media, big data, and mobile platforms. Employing a mixed-methods approach, the research combines survey data from 500 participants and qualitative insights from marketing professionals to identify key trends in digital consumer engagement and evaluate the effectiveness of various marketing strategies.
The findings reveal that product reviews, personalized recommendations, and social media platforms are critical factors in shaping consumer decisions. Furthermore, businesses are increasingly leveraging digital tools to create personalized and transparent consumer experiences, aligning their marketing strategies with emerging consumer demands. However, limitations such as regional focus, sample bias, and the rapidly evolving technological landscape present challenges to the generalizability of the findings.
This research highlights the need for businesses to adopt a consumer-centric approach by embracing digital transformation and aligning with the values of their target audiences. The study contributes to a deeper understanding of digital consumer behavior and offers practical recommendations for designing effective marketing strategies in an era of technological disruption.
Keywords: Consumer behavior, digital technologies, marketing strategies, artificial intelligence, personalization, social media